Privacy Policy

Last updated 13 September 2026

Information we collect

We collect account and contact details, login and security records, workspace content, uploaded files, comments and technical information required to operate and protect SiteOpsAi Projects.

How we use information

We use information to provide accounts and collaboration, respond to support requests, prevent abuse, maintain backups and improve reliability. We do not sell personal information or use workspace content for unrelated advertising.

Service providers and overseas processing

Cloudflare provides application, database and file infrastructure. These providers may process information outside Australia. We share only information reasonably required to deliver the service.

Security and retention

We use tenant separation, access controls, encrypted transport and restricted operational access. No online service is risk-free. Information is retained while an account is active and for a reasonable period afterward for backups, disputes, security and legal obligations.

Access, correction and deletion

You may request access to, correction of or deletion of personal information by emailing support@siteopsai.com. Workspace owners control business content and invited-user access. Some records may be retained where legally required.

Cookies

We use essential session cookies to keep users signed in and protect account access. We do not currently use third-party advertising cookies.

Complaints and contact

Privacy questions or complaints can be sent to support@siteopsai.com. We will investigate and respond within a reasonable period. You may also contact the Office of the Australian Information Commissioner where applicable.

Legal review notice

This policy requires review by qualified Australian legal counsel and completion with the operator’s registered legal name, ABN, address and confirmed retention periods before paid public launch.